Delivery Timelines:

Upon donation, donors will receive acknowledgment of their contribution within one week.

In case of refund requests, the processing time may take 7 to 10 business days.

Shipping Charges:

Since donations are monetary, no shipping charges apply.

Delivery Method:

Donations are processed electronically; hence, there is no physical delivery involved.

Delivery Area:

Donations are accepted globally through online payment methods.

Delivery Confirmation:

Donors will receive email confirmation upon successful donation.

Delivery Issues:

In case of any issues with the donation process, donors are encouraged to contact customer support for assistance.

Return and Refund Policy:

Donations are non-refundable except in exceptional circumstances, subject to the discretion of Better Hero and the respective NGO.

International Donations:

International donors may incur currency conversion charges or bank fees as per their financial institution’s policies.

Force Majeure:

Better Hero shall not be held liable for delays or failures in donation processing due to circumstances beyond its control, including but not limited to technical glitches, internet outages, or banking system failures.

Amendments to Terms:

Better Hero reserves the right to update these terms and conditions as necessary. Any changes will be communicated through the website or via email to donors.

These terms and conditions ensure transparency and clarity regarding the donation process on Better Hero’s platform, facilitating a seamless experience for donors and listed NGOs.